Why did ShapeShift say the exchange completed, but my funds are not in my wallet?

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3 comments

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    Ptr Teeny

    hi, please help me with my concern. my transaction did not go to my wallet and was not returned to my previous wallet.

    i already reported my concern twice providing the wallet address and the transaction hash but until now i did not get any reply from your end.

    please help! thank you.

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    Ptr Teeny

    i believe mine was a case of multiple-output-transaction. please revert the funds back to my wallet. thanks! 

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    Veresha75

    The problem solved, thank you.

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