Did your page refresh during the "awaiting exchange" status? Don't worry! As long as you have already sent your deposit to the deposit address we issue to you, your transaction will still process if your page refreshes.
Articles in this section
- Why do I need to approve tokens before trading?
- How To Download Your Trade History
- I Tried to Exchange a Coin but Received My Input Coin Back - What Happened?
- You Have My ETH - The Block Explorer Says "ShapeShift"
- Why Isn't My DGB/DOGE Shift Working?
- How Long Will it Take for the Digital Assets to Reach My Wallet?
- What Info Will I Need for a Successful Exchange?
- What Happens if the Timer Expires?
- I Can't Create an BCH or XRP Order Due to an Error - Can This be Resolved?
- How Do I Read the Status Page?