We’re sorry for the inconvenience, but we cannot issue returns instantaneously.
This is because returns are issued by a separate team. They must review the information before accessing our wallets to send back the digital assets.
Our return team will work diligently to get your digital assets back to you, but because this is a manual process, it may take 1-3 business days. Please note that they will reach out via email once the process is complete.