Please do not enroll with a fake email. Account troubleshooting emails will be directed to the email that you signed up with, including emails regarding password recovery. It will be important that ShapeShift is able to be able to reach you in such cases.
Articles in this section
- Why Do I Need to Give You My Personal Information to Get an Account?
- Is My Information Stored Securely and Encrypted?
- What is a FOX Token?
- What are My FOX Tokens Worth?
- Can I Use a Fake Email to Register for My ShapeShift Membership?
- How Do I Change My Email Address or Password?
- How Do I Withdraw My FOX Tokens?
- What if I Lost My Backup Two-Factor Authentication (2FA) Codes?
- My Account Verification Failed and it Told Me to Contact Support. Can You Help Me Try Again?
- My Account Verification Failed but I Submitted the Correct Information. What Went Wrong?