It can be frustrating when you have questions about an exchange. While we know you want your issue resolved quickly, we do not have a phone support line for users.
If you need to contact us regarding an issue, please submit a ticket. We will resolve your issue as quickly as we can.
Please note that our current wait time is no longer than 48 hours and we often respond to tickets within a few hours of their submission. If you have a question or an exchange issue, we are available to help.
After you submit a ticket, you can track the status. If you are not sure what information to include in your ticket, take a peek at this article. We want to help resolve your issue as soon as possible.