If you need to change your email or password, you can do that via the Membership Portal. Here are some quick quick step-by-step directions.
1. Log in to your ShapeShift account.
2. Look at the lefthand panel underneath your profile picture. You should see an option called "Settings". Please click this tab.
3. If you want to update your email address, click "Update Email" and type in the new email address you would like to use. If you need to update your password, click "Update Password" instead. If you need to update both, you'll update them separately.
4. Type in your new email or password. If you are changing your password, you will have to confirm your current password as well as your new password.
5. Click "Update".
You may then receive an email to confirm your changes. Please follow any instructions given in the email.