Block explorers like Etherscan will show "ShapeShift" in parentheses beside our master wallet address. Please keep in mind that this is not the address that ETH was sent to. Any transaction with this phenomenon is actually an internal send.
If you need to find the transaction of ETH being sent from a personal wallet to a ShapeShift deposit address, you will actually have to look at the address that the transaction was sent from. As you see here, the address that it was sent from was 0x7a3a99b9cc2c4787dc26d0071236344d9c6034ea. By clicking the address, you will then come to a page that lists all of this address's transactions.
Once you pinpoint this address, look at the previous transaction marked "IN". This transaction should show a personal wallet sending ETH to the ShapeShift deposit address. You may view the transaction by clicking the TxHash.
On this final page, you will see that the "from" is a different address. This is the transaction that you need to reference.
To summarize, you will view three pages in all:
- The internal send from the ShapeShift deposit address to the master address.
- The list of transactions of the ShapeShift deposit address (the "from" on the original transaction).
- The send from a personal wallet to the ShapeShift deposit address (the transaction before the internal send). This is the transaction you were looking for.