ShapeShift's minimums and maximums update every 30 seconds. If you are seeing a minimum and maximum of zero, please wait a few minutes and it should resolve itself. If this issue continues, you can reach out to our support team to report it to us.
Articles in this section
- How Long Will it Take for the Digital Assets to Reach My Wallet?
- What Happens if the Timer Expires?
- I Can't Create an LTC, BCH, or XRP Order Due to an Error - Can This be Resolved?
- Why Does My Order Say "Please Contact Our Crypto Specialists"?
- What Does "Not Yet Redeemed" Mean on the Block Explorer? Did I Receive My Funds?
- How Come the Coins that I Sent are Back in My Wallet?
- What Do I Do if the Minimum and Maximum are Zero?
- "See it on the Blockchain" Doesn't Work
- Why Did I Receive Less than I Should Have Received?
- I Copy/Pasted the Address Incorrectly. Can You Help?