ShapeShift's minimums and maximums update every 30 seconds. If you are seeing a minimum and maximum of zero, please wait a few minutes and it should resolve itself. If this issue continues, you can reach out to our support team to report it to us.
Articles in this section
- I Bought BTC Through Wyre - Why Isn't it In My Wallet?
- I Tried to Exchange a Coin but Received My Input Coin Back - What Happened?
- Why Can't I Upload My ID?
- You Have My ETH - The Block Explorer Says "ShapeShift"
- I Am Having Trouble With 2FA
- Why Can't I Log In?
- Why is the App Crashing?
- Why Isn't My DASH/DGB/DOGE Shift Working?
- How Long Will it Take for the Digital Assets to Reach My Wallet?
- What Happens if the Timer Expires?