If your account is "under review", that means our team is on the case! We are simply reviewing your account and we will reach out to you within 24 hours to let you know if we were able to verify your account.
While your account verification is in this status, you can still:
- Connect your hardware wallet. Right now, you can use a Trezor or a KeepKey - but Ledger support is coming soon!
- Send and receive crypto. Send crypto to your friends and family! If you're lucky, they'll send you some too!
- Buy crypto with a bank account. If you're a U.S. resident, you can use our integrated version of Wyre to attach your ACH bank account to your ShapeShift account. Then, you can buy crypto!
- View your portfolio. See what crypto you're holding via our sleek UI.
- Explore real-time market data. Check out market trends and changes so you can make informed decisions about your crypto.
If you have any questions about your verification status, please contact our Support Team for further help.