If you've uploaded your ID but the page is stuck on loading, there are a few reasons this might be happening. Please try the following:
- Turn off any popup blockers, ad blockers, and/or tracking blockers. Then, try again.
- Try a different browser.
- If you are using WiFi that may have a strong firewall (i.e. WiFi at a work office or military base), you may want to try another WiFi access point.
- If none of these work, or if they don't apply to you, open the browser's dev tools and send us a copy of the console logs. You can learn how to do that here.