Please be aware of fraudulent KeepKey apps in the Chrome store. It is essential to use either of the two official software clients for your KeepKey: The ShapeShift Platform or the KeepKey Chrome Client. We will never ask you for your 12 word seed phrase, if anyone does that is a scam. Phishing attempts, such as these fake wallet apps, can lead to users losing their crypto.
The ShapeShift Platform is the recommended, cutting edge interface for KeepKey. Visit beta.shapeshift.com to connect your KeepKey. Depending on your KeepKey, you may be prompted to update your bootloader and firmware by downloading the KeepKey Updater App.
Click here for a full walkthrough of setting up your KeepKey on the ShapeShift Platform.
The KeepKey Client is available in the Chrome web store. It is the original client for interacting with your KeepKey hardware wallet. Beware, there are fake KeepKey chrome apps available to download, so make sure you only use the app linked here.
Click here for a full walkthrough of the KeepKey client and setup process.
You can report a fake app on the chrome store here.
Stay safe out there and remember to only download and connect your KeepKey to the recommended apps above. Learn more about protecting yourself from phishing attempts here.
If you have any questions our team is here to help, 24/7.