Getting Started
Are you new to ShapeShift? Have some questions? Let us show you where to start.
Membership and FOX
- What Type of Documents Do You Accept for Proof of ID?
- Why Do I Need to Give You My Personal Information to Get an Account?
- Is My Information Stored Securely and Encrypted?
- What is a FOX Token?
- What are My FOX Tokens Worth?
- Can I Use a Fake Email to Register for My ShapeShift Membership?
How to Use ShapeShift
- How to Exchange Coins on ShapeShift
- What Info Will I Need for a Successful Exchange?
- How Do I Read the Status Page?
- Can I Use ShapeShift on Android/iOS?
- Once I Buy BTC, What Can I Do With It?
- The Difference in Quick vs. Precise Exchanges
FAQs
- What are Your Terms of Service?
- How Does the Exchange Work?
- Why Can't I Access ShapeShift.io?
- Can I Have a Receipt Emailed to Me?
- Why Do I Have to Send My Digital Assets to This Random Address?
- Why Did My Rate Change?