Troubleshooting
Is there a problem with your order? We can help you figure out what happened.
Basic Troubleshooting
- My Address Disappears When I'm Signing Up for An Account. What Can I Do?
- I Uploaded My ID and the Page is Stuck on Loading - What Do I Do?
- It Says My Account is "Under Review" - What Do I Do?
- I Lost My Password - What Can I Do?
- Upcoming Mainnet Token Swaps: BNB, AE, ZIL
- I Bought BTC Through Wyre - Why Isn't it In My Wallet?