Troubleshooting
Is there a problem with your order? We can help you figure out what happened.
Basic Troubleshooting
- You Have My ETH - The Block Explorer Says "ShapeShift"
- I Am Having Trouble With 2FA
- Why Can't I Log In?
- Why is the App Crashing?
- Why Isn't My DASH/DGB/DOGE Shift Working?
- How Long Will it Take for the Digital Assets to Reach My Wallet?