Troubleshooting
Is there a problem with your order? We can help you figure out what happened.
Basic Troubleshooting
- I Bought BTC Through Wyre - Why Isn't it In My Wallet?
- I Tried to Exchange a Coin but Received My Input Coin Back - What Happened?
- Why Can't I Upload My ID?
- You Have My ETH - The Block Explorer Says "ShapeShift"
- I Am Having Trouble With 2FA
- Why Can't I Log In?