Troubleshooting
Is there a problem with your order? We can help you figure out what happened.
Basic Troubleshooting
- I Lost My Password - What Can I Do?
- Upcoming Mainnet Token Swaps: BNB, AE, ZIL
- I Bought BTC Through Wyre - Why Isn't it In My Wallet?
- I Tried to Exchange a Coin but Received My Input Coin Back - What Happened?
- Why Can't I Upload My ID?
- You Have My ETH - The Block Explorer Says "ShapeShift"