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  1. ShapeShift Help Center
  2. ShapeShift Platform

ShapeShift Platform

Platform FAQs

  • How Do I Claim My Rainfall Reward?
  • What Countries Are Supported By Banxa?
  • Purchase Crypto With A Debit Card
  • How Do I Add Accounts?
  • Available Assets on the Platform
  • Walkthrough of the ShapeShift Platform
See all 14 articles

Troubleshooting

  • How To Fund Your ETH Account So You Can Send Tokens
  • Ledger Is Busy
  • My Wallet Says "Unknown Token" or "Unknown Amount" - What Do I Do?
  • My KeepKey Won't Connect to ShapeShift. What Do I Do?
  • How Do I Obtain Logs from Beta.ShapeShift.com?
  • Using Brave Browser with the New ShapeShift
See all 7 articles

Promotions

  • Unlock Your $10 KeepKey

Software Wallet

  • Getting Started With Portis
  • I Need Help With My Portis Password/Recovery Sentence.

Hardware Wallets

  • How Do I Wipe My KeepKey?
  • KeepKey Busy - Windows Users
  • How to find your BTC Xpubs on your KeepKey
  • Getting Started with ShapeShift and KeepKey
  • Getting Started with Trezor
  • Getting Started with Ledger
See all 20 articles

FOX

  • Why Don't I See the Additional FOX That I'm Earning on My Account?
  • Can I Buy or Sell FOX?
  • Which Wallets Support FOX?
  • Are FOX Tokens or Free Trade Volume Capped or Limited in Any Way?
  • Do Fractions of a FOX Token Count Towards Free Trades?
  • How Do I Get More FOX?
See all 11 articles
ShapeShift Help Center
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