Trading FAQs
- How Do I Know the Price at Which My Order Will be Filled At?
- Sent Funds to the Wrong Address. Can I Recover My Funds?
- How Quickly Can You Process My Order?
- Why Did ShapeShift Say the Exchange Completed? The Assets are Not in My Wallet?
- Why are Coins Temporarily Unavailable?
- What Exchange Rate Do You Use?
- What are your Trading Fees?
- My Order is "Awaiting Exchange" - What's Happening?
- What is a Withdrawal Address?
- Why was the Miner Fee Deducted from My Refund or Withdrawal?
- What is an Auto-Refund?
- What is the Deposit Address?
- What is the TXID or Hash?
- What Happens if My Trade Doesn’t Complete?
- My Page Refreshed During "Awaiting Exchange". Will My Exchange Still Process?