If you need your two-factor authentication information reset, please contact the Support Team. They will be happy to work with you, whether you choose to submit a ticket or utilize our Live Chat option. Please keep in mind that the resolution time for this request is a minimum of seven days.
Articles in this section
- Can I Change My Profile Picture?
- Beware of Phishing Sites
- How Do I Log In?
- I Am Having Trouble With 2FA
- Why Can't I Log In?
- Does ShapeShift Have a Phone Number I Can Call?
- How Do I Open a Support Ticket? What Information Should I Include?
- What are Your Terms of Service?
- Security Best Practices
- Use ShapeShift Securely to Protect Your Assets