If you need your two-factor authentication information reset, please contact the Support Team. They will be happy to work with you, whether you choose to submit a ticket or utilize our Live Chat option. Please keep in mind that the resolution time for this request is a minimum of seven days.
Articles in this section
- I Lost My Password - What Can I Do?
- Upcoming Mainnet Token Swaps: BNB, AE, ZIL
- I Bought BTC Through Wyre - Why Isn't it In My Wallet?
- I Tried to Exchange a Coin but Received My Input Coin Back - What Happened?
- Why Can't I Upload My ID?
- You Have My ETH - The Block Explorer Says "ShapeShift"
- I Am Having Trouble With 2FA
- Why Can't I Log In?
- Why is the App Crashing?
- Why Isn't My DASH/DGB/DOGE Shift Working?