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  1. ShapeShift Help Center
  2. Web Platform

Web Platform

Learn how to get the most out of our decentralized crypto platform.

app.shapeshift.com

  • DeFi Section - Overview
  • Connecting Your Tally Ho Wallet
  • Connecting Your Keplr Wallet
  • Connecting Your XDEFI Wallet
  • Demo Wallet
  • Wallet Migration - Mobile to Web
See all 13 articles

beta.shapeshift.com

  • How To Use The KeepKey Bridge
  • Having Trouble Getting Your KeepKey Connected? Try These Steps First
  • How Do I Wipe My KeepKey?
  • KeepKey Busy - Windows Users
  • How Do I Add Accounts?
  • My KeepKey Won't Connect to ShapeShift. What Do I Do?
See all 12 articles

Common Troubleshooting

  • I Am Having Trouble With 2FA
  • Why Can't I Log In?

Accounts

  • You Are Using a Compromised Password!
  • How Do I Log In?
  • Security Best Practices
  • Use ShapeShift Securely to Protect Your Assets

FAQ

  • Why Am I Experiencing Connectivity Issues?
  • General Security Reminders
  • How To Add Multiple Wallets
  • Why Can't I Send My ETH/ERC-20 Tokens?
  • What Coins Do We Support on Mobile?
  • How To Fund Your ETH Account So You Can Send Tokens
See all 44 articles

Other Hardware Wallets

  • Ledger Is Busy
  • Getting Started with Trezor
  • Getting Started with Ledger
  • My Ledger Will Not Connect
  • Getting Started With Trezor and KeepKey
  • Trading on Trezor

Wallets

  • KeepKey Updater Link
  • Is KeepKey Open Source?
  • Electrum Integration with KeepKey
  • What Is A PIN?
  • What Happens if My KeepKey is Lost, Stolen or Broken?
  • Can I Use KeepKey with My Mobile Device?
See all 26 articles
ShapeShift Help Center
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